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News, Maintenance Information, and Virus Information

A Notice From FUSION GOL


Dear Customers,


FUSION GOL Monthly Newsletter - August 2009

Firstly we'd like to thank all of our current subscribers for the continuing use of our services and for taking the time to read our newsletter. This month we are providing information about our technical support options and more information about the GOL Mobile service.

Technical Support Information

We’d like to direct your attention to the support documentation we have on our web site. This has always been provided as a way to assist users in setting up their internet connection and email accounts using different operating systems and email clients. The links are as follows;

Internet Connection Setup (English instructions for Windows XP and Vista and Mac OSX)

Email client setup (English instructions for multiple mail clients in Windows Xp and Vista and Mac OSX)

Of course, you can always contact us by phone and by email for further details and guidance with the setup. If you plan to give us a call, please direct your questions to our support number below;

Tel - 0120-987-800 (English support from 9am to 5:30pm – Monday to Friday)

If you would prefer to contact us by email we can usually reply within the same working day with the answer to your question. Please read the following details to determine where to address your question to;

New services, changing address, changing contact information – sales@gol.com
Questions about billing – billing@gol.com
Internet connection setup and email setup questions – supporte@gol.com
Web hosting, static IP, domain name registration and VPH questions – corpsupport@gol.com

Other links to sections on our website that may prove useful to our users are highlighted below;

FUSION GOL Webmail – http://webmail.gol.com
FUSION GOL Members Station – http://www.gol.com/members
Information about internet connections and other mail services - http://www.gol.com/en/indv/
Web Hosting - http://www.gol.com/en/biz/hosting/whp/
Static IP - http://www.gol.com/en/biz/internet/ip/
Domain Name Registration - http://www.gol.com/en/biz/hosting/domain/

If you have any suggestions for documentation that you would like to see online or any further requests for information about services, please reply to this email address with your ideas.

Mobile Broadband Service

Our newsletter from June* of this year introduced our users to the new Mobile Broadband service that FUSION GOL is now offering. There are now some updates regarding the support of this service which are highlighted below;

- Mac OSX, Windows XP and Vista are now all supported for all USB Mobile devices
- Documentation for these devices can be sent to users via email or fax.

The Mobile service can be provided for as little as 4,380yen per month (including tax) and if you are interested in applying or have any questions you would like to ask about the service, please contact us at sales@gol.com

*June Newsletter - http://www.gol.com/en/biz/maintenance/topics_20090601.html

Next Month's Newsletter

In our next newsletter to be sent out in September, we will be providing information about our Static IP services.

In the meantime, should you have any questions regarding the information in this newsletter or anything else in the future, please feel free to contact us by phone or by email.

Many thanks,
FUSION GOL Customer Support Team
Tel - 0120-987-800
Email - supporte@gol.com
Fax - 03-5276-5325

If you would like to subscribe to our monthly newsletter, please send an email to sales@gol.com with your name and contact address.