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Global Roaming

Discontinuation of the Rakuten Broadband Premium Global Roaming Service

Thank you for using the Global Roaming service from Rakuten Broadband Premium.


The Global Roaming service that was made available to our subscribers from February 1st 2003 is now going to be discontinued and this notification is being sent to confirm the termination of this service at the end of October 2012.


We would like to apologize for any inconvenience this causes users of the service and we’d like to thank you for using the service over the last several years.


If you have any questions about this notification and the discontinuation of the Global Roaming service, please feel free to contact us.


Rakuten Broadband Premium Customer Support Center
Tel: 0120-987-800 (Monday to Friday – 9am to 5:30pm)
Tel (Intl): +81-3-3239-6881
Fax: 03-5276-5325
Email: supporte@gol.com