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Application

Please read before applying:
Rakuten Broadband Premium Terms and Conditions (End User Agreement)

Applying

  1. Consult with Rakuten Broadband Premium relating to any customer service or technical concerns.

  2. Complete an application form. Applications can be obtained by downloading and printing a form from the pdf file on the Rakuten Broadband Premium Web site, or Rakuten Broadband Premium can mail/fax one to you.

    Application in PDF Format
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  3. Submit the application form by mail/fax to Rakuten Broadband Premium at our contact address:
    Rakuten Communications Corp.,
    Rakuten Broadband Premium
    Rakuten Crimson House, 1-14-1 Tamagawa, Setagaya-ku, Tokyo, 158-0094
    Fax: 03-5491-3501

  4. Rakuten Broadband Premium will issue the account information by the end of the following business day.

  5. Start to use the service.

Important Notes

The application of an SSL certificate can take up to 2 weeks. Customers registering an SSL certificate are able to begin using Virtual Private Hosting services as soon as the VPH service account information is issued by Rakuten Broadband Premium.