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Quality Support

Rakuten Broadband Premium supplies Quality Support!

Working for a Japanese division of a foreign company?

Count on Rakuten Broadband Premium for assistance in English!

Rakuten Broadband Premium offers customer services in English through our large bilingual staff of sales personnel and multinational technical engineers. We aim to meet the needs of even more customers with our wide range of services and reliable support.


Our full-time bilingual staff is pleased to answer your questions in detail — both in English and Japanese.


Rakuten Broadband Premium has been operating in Japan since 1994, providing high-quality service as one of the best ISPs worldwide.


Rakuten Broadband Premium continues to create state-of-the-art Web environments in response to world trends, thanks to the technical innovations developed by our multinational technical staff.

■Latest Rakuten Broadband Premium Case Study

The Finnish Chamber of Commerce in Japan Service provided: Web Hosting Package / Business plan

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Tel: 050-5835-0409 / Email: supporte@gol.com
9:00am - 17:30pm Monday to Friday

Tel: 050-5835-0408 / Email: corpsales@gol.com
9:00am - 17:30pm Monday to Friday